REXE Client Panel User Guide

Introduction

The REXE client panel (my.rexe.tr) lets you manage all your services from one place. This guide walks you through the panel's key features step by step.

Logging In

Go to my.rexe.tr
Enter the email and password you used during registration
If two-factor authentication is enabled, enter the code

If you forgot your password, use the "Forgot Password" link on the login page. A reset email will be sent to your registered address.

My Services

Viewing Active Services

Go to Services → My Services in the top menu
All active, suspended, and cancelled services are listed
Click a service to go to its detail page

Service Detail Page

On the service detail page you can:

Server info: IP address, username, operating system
Reboot: Remotely restart the server
Password reset: Reset the root/administrator password
OS reinstall: Reinstall the server
Resource usage: CPU, RAM, disk, and bandwidth statistics
Upgrade/Downgrade: Request a plan change

Opening a Support Ticket

Go to Support → Open Ticket
Select the relevant department:
- Technical Support: Server issues, connection problems
- Sales: New service, upgrade inquiries
- Billing: Payment, invoice issues
- Network/DDoS: Network issues, DDoS protection
Fill in the subject and description
Select priority (Low / Medium / High / Critical)
Attach screenshots or log files if needed
Click Submit

Include your server IP address, the issue you're experiencing, and any error messages in your ticket. This speeds up the resolution process.

Billing and Payments

Viewing Invoices

Go to Billing → My Invoices
Unpaid, paid, and cancelled invoices are listed
Click an invoice to download it as PDF

Making a Payment

Select an unpaid invoice
Choose a payment method:
- Credit/Debit Card
- Bank Transfer
- Account Balance
Enter payment details and confirm

Account Settings

Changing Password

Go to My Account → Change Password
Enter your current password and new password
New password must be at least 8 characters with uppercase, lowercase, and numbers

Two-Factor Authentication (2FA)

Go to My Account → Security Settings
Click Enable Two-Factor Authentication
Scan the QR code with Google Authenticator or similar app
Enter the verification code to activate

After enabling 2FA, store your backup codes in a safe place. You can use these codes to log in if you lose your phone.

Conclusion

The REXE client panel makes it easy to manage your services. Don't hesitate to open a support ticket when you have issues — our team is available 24/7. Contact us through the support center for any panel-related questions.