Guide to upgrading and downgrading REXE server plans, what to consider, and data safety during plan changes.
Your server needs may change over time. You can upgrade when you need more resources, or downgrade when you find current resources excessive. This guide covers both processes and what to watch out for.
A brief interruption may occur during upgrade. Plan a maintenance window for critical applications.
# Current disk usage
df -h
# RAM usage
free -h
# Average load
uptime
The new plan's disk space must not be less than your current usage. For example, if you're using 80GB of disk, you can't downgrade to a 50GB plan.
| Restriction | Description |
|---|---|
| Disk usage | New plan disk space > current usage |
| RAM | Running applications must fit within new RAM limit |
| IP address | Generally preserved |
| Data | Preserved |
When upgrading, the price difference for the remaining period is calculated:
Price difference = (New plan price - Old plan price) × (Remaining days / Total period days)
When downgrading, the price difference for the remaining period is added to your account balance.
Server upgrades and downgrades can be done easily through the panel. Analyze your current resource usage before upgrading, and make sure the new plan is sufficient before downgrading. Contact our technical support team for any issues.
No, your data is preserved during an upgrade. However, the server may briefly restart. Plan a maintenance window for critical applications.
You need to be using less than the new plan's disk space. For example, to switch to a 50GB plan, you must be using less than 50GB. Check current usage with 'df -h'.
VPS/virtual server upgrades usually take 5-15 minutes. Physical server upgrades requiring hardware changes can take 1-4 hours.
Try restarting the server. If the issue persists, open a technical support ticket and specify the upgrade transaction number.
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